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  • FAQ
  • Is the price of WINDSOR door and window product calculated in square meter?
  • What can I do if I want to use WINDSOR product but it exceeds the budget?
  • Are there any VINYL or UPVC product that has been imported from other countries that offer better price than WINDSOR product for the same quality?
  • Can I use other brand of hardware instead of WINDSOR’s hardware?
  • How many colors are available for WINDSOR products?
  • How to distinguish the quality of acrylic or silicone?
  • What are the differences between acrylic and silocone?
  • Why is the cost of WINDSOR installation more expensive than aluminum installation?
  • What are not-to-do things for VINYL cleaning?
  • What should I use to clean WINDSOR with?
  • How many years is WINDSOR door and window’s warrantee?
  • Can customers repair WINDSOR product if damages occur?
  • How many types of WINDSOR Lock are there?
  • What do I need to do for specially design door and window such as Sky Light panels?
  • Which type of door and window can WINDSOR be made?
  • If I want to make an acoustic room or home theatre, which type of glass should I use?
  • How many types of glass are there, and what are their advantages?
  • How many types of glass can be used with WINDSOR?
  • Why the opening must be carefully done while wood and aluminum work can be installed no matter the condition of the opening?
  • Does WINDSOR require measurement of the site?
  • What is the purchase order procedure for WINDSOR product?
  • What do I have to do in order to get a price estimate for WINDSOR door and window?
  • Is WINDSOR more expensive than wood and aluminum?
  • How is WINDSOR better than wooden door and window?
  • Does WINDSOR sell both glass and frame?
  • What is the advantage of using VINYL as door and window?
  • What is the similarity between VINYL and UPVC?
  • What is the main component of VINYL? What is each component’s advantage?
  • If VINYL is plastic, will it be durable?
  • Is VINYL plastic?
  • What is WINDSOR? What does it sell?
  • Can Nawawood be painted on top? What type of paint can be used? Will the color come off?
  • What frame and equipment are required for Nawawood installation? What should be the frame distance?
  • Can Nawawood be adapted for other uses?
  • How is Nawawood different from artificial wood and real wood?
  • How is the price of Nawawood different from artificial wood and real wood?
  • After long usage of WINDSOR gutter, will there be any leakage? What is the solution for this problem?
  • Can the WINDSOR gutter’s drain be made bigger?
  • Does WINDSOR gutter have leaves guard?
  • How many sizes are available for the gutter? Can it drain rainwater quickly during heavy rain?
  • In case silicone is used at various joints for WINDSOR gutter, silicone lifespan is rather short; will this affect the lifespan of the product?
  • Can I use PVC pipe to connect with the WINDSOR gutter to the ground?
  • What is the size of WINDSOR gutter and drain?
  • How is WINDSOR gutter installed? Is it different from galvanized iron?
  • Does WINDSOR gutter come in darker tone?
  • How many yeas can WINDSOR gutter be used?
  • After a long usage will WINDSOR gutter crack or leak?
  • If I do not want to buy a set of soffit, where can I buy them separately?
  • Can I install soffit by myself? (Do I need special worker from WINDSOR?)
  • Can other number C-Line frame be used for soffit installation?
  • Can the soffit be installed horizontally?
  • What do I have to do if a black stain is found on the soffit?
  • Is it true that WINDSOR soffit is sun and water resistant, and does not have crack problem?
  • How is WINDSOR soffit different from typical soffit?
  • How long the product warrantee? What should I do in case of bad installation?
  • Can WINDSOR baluster be purchased for typical worker to install?
  • If I do not want a white baluster, can I paint another color on top? What color can I used?
  • Usually, baluster is outside the house, and is rather frequently exposed to sunlight and rain, will it become old quickly? What is the method for caring for it?
  • Can railing be installed as stair rail?
  • For the lattice that has been lathed, can they come off or damaged?
  • What type of screw should be used when fixing the shade/lattice with the frame?
  • If the shade/lattice does not use VINYL frame, can other frame be used?
  • How to look after the shade/lattice?
  • What should I do if the size of shade/lattice does not match with the standard size?
  • Is it required to install insect net before installing WINDSOR soffit like it is required for wooden batten?
  • Can WINDSOR VINYL Soffit be used indoor?
  • WINDSOR SOFFIT comes in how many colors? If I do not like the available colors, can I repaint it?
  • If there is scratch mark on the product such as scratch mark caused by sharp object or burnt mark, how can it be fixed to make it look as close to the original as much possible?
  • Is WINDSOW window vulnerable for breaking in by theft?
  • Is it true that I have heard that VINYL window has leakage problem?
  • Is VINYL window an insulator in case of a fire?
  • Is WINDSOR window stronger than wooden or aluminum window?
  • If the handle is damaged, can it be replaced? Where can I buy them?
  • If I already use WINDSOR window, can I install window screen or curved steel?
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